Roles and responsibilities
To qualify as a social worker:
Complete any undergraduate bachelor’s course as your first degree.
Complete the postgraduate Master Social Work to qualify as a social worker.
Refer to the Study Pathways to the right for more information.
- counsel individuals through a crisis that may be due to death, illness, relationship breakdown or other reasons
- provide clients with information on services to assist them
- provide letters of referral or reports that will help clients to obtain other services such as crisis accommodation or social security benefits
- guide small groups of people to share their experiences, support each other and learn social skills
- help community groups to plan and carry out programs to help themselves (for example, assisting newly arrived immigrants to form an association)
- research community problems, needs and solutions through client contact and records of welfare and health agencies
- analyse statistics and write reports
- develop policy and evaluate programs
- manage and train staff; attend professional meetings
- lobby to change social welfare policies and procedures in the pursuit of social justice for all members of the community
As a social worker you could be employed in a variety of health fields and also in state, territory and federal government departments, in hospitals, community health centres, local government authorities or non-government welfare agencies.
With broad academic and practical training, qualified social workers may also work in non-social work areas as project officers, policy makers or administrators.